A registered migration agent has been suspended for six months after the migration regulator found failures in client communication, regulatory compliance and professional conduct.
The Office of the Migration Agents Registration Authority (OMARA) imposed the suspension on 18 February 2026. The Authority confirmed the suspension will remain in place until the agent meets specified conditions.
OMARA found the agent did not keep the client properly informed about their immigration matter, resulting in uncertainty and disruption to the client’s case. The Authority also determined the agent’s actions caused avoidable delays, affecting the timely progression of the application.
The investigation further found the agent failed to notify clients of changes to their contact details, preventing effective communication. In addition, the agent did not comply with formal requests from OMARA to provide relevant information and documentation.
Following its assessment, OMARA concluded the agent did not meet the standards required to provide immigration assistance and was not a fit and proper person to remain registered without restriction.
The Authority maintains that registered migration agents must communicate transparently, respond to regulatory requirements and act in their clients’ best interests at all times. Disciplinary measures such as suspension aim to uphold professional standards and protect the integrity of migration advice services.
OMARA publishes disciplinary outcomes, including suspensions and cancellations, to promote accountability and maintain confidence in Australia’s migration advice framework. A full list of sanctioned agents is available through OMARA disciplinary decisions.
Individuals concerned about the conduct of a registered migration agent may lodge a complaint with OMARA, which investigates alleged breaches of professional obligations and takes disciplinary action where appropriate.
Our Legal Experience
Marzena Fordonska, an Australian migration lawyer and a former registered migration agent, leads SALIA Lawyers & Associates, bringing 10 years of experience in the migration industry. She is admitted as a solicitor of the Supreme Court of New South Wales and the High Court of Australia and is regulated by the Law Society of New South Wales, which oversees the professional conduct and ethical obligations of solicitors in NSW.
Unlike registered migration agents, migration lawyers operate within a broader legal regulatory framework and are subject to independent oversight by their admitting Law Society and the courts. This includes enforceable professional standards, ethical duties to clients and accountability under legal profession legislation. Marzena’s experience across both regulatory and legal systems reflects the importance of competent, ethical and properly regulated advice in safeguarding clients’ immigration outcomes.
If you are unsure about the advice you have received or need guidance on your immigration matter, it is important to seek trusted legal support. SALIA Lawyers & Associates provides professional, ethical and lawful immigration advice tailored to your circumstances.
Disclaimer: Please note that the information provided is intended as a general guide and should not be relied upon as legal or migration advice. As migration laws and regulations can change, we recommend consulting an Australian Lawyer or Registered Migration Agent for advice tailored to your circumstances.
